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Why CIT STANDARDS?

CIT STANDARDS uses hands-on learning from the moment participants walk through the door. Participants engage in role-playing, case studies, simulations, and a variety of high-energy activities that go beyond lectures and help them build practical skills they can feel confident using by the end of the training. These applied, tested skills are paired with chunked learning and visual memory techniques to strengthen retention and recall, so responders not only learn but remember how to use what they learn the second they walk out of the training.

The program uses a multi-perspective approach that focuses on the responder, the individual in crisis, and others involved in or witnessing crises. These 360-degree perspective-taking approaches integrate lived-experience voices with community experts who help responders address common mental health concerns with realistic, relevant solutions.

CIT STANDARDS includes a standard certification process, participant and trainer scoring rubrics, and a robust trainer manual to ensure consistency, accountability, and measurably achievable outcomes.

The New STANDARD in Crisis Intervention Training

CIT STANDARDS is an evidence-informed training program designed to prepare law enforcement and first responders to safely and effectively de-escalate mental health-driven crises. CIT STANDARDS equips participants with practical tools they can immediately and easily recall in the field. The STANDARDS Framework is built on clear, easy-to-remember concepts that law enforcement and responders can recall under stress and in everyday situations.

Who It’s For

First responders. Military. Law enforcement. 911 and dispatch telecommunicators who manage a crisis before anyone else. Emergency department staff, crisis line responders, social workers, and case managers. Any front-line worker who could walk into a crisis and wants to bring it down safely. If your role puts you in the room when things are escalating, this training is built for you.